Overview
This website is operated by Moon Oni. Throughout the site, the terms “we,” “us,” and “our” refer to Moon Oni.
Moon Oni offers this website, including all information, tools, products, and services available through this site, conditioned upon your acceptance of these Terms of Service and all policies referenced within them.
By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms of Service.
These Terms apply to all visitors and users of the site, including customers, browsers, vendors, creators, collaborators, and merchants.
Please read these Terms carefully before using MoonOni.com. If you do not agree to them, you should not access the website or use our services.
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
1. Online Store Terms
By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.
You may not use our products, website, or services for unlawful or unauthorized purposes.
You must not transmit viruses, malicious code, or any other material that could harm the website, its users, Shopify, or related services.
A breach of these Terms may result in the immediate termination of your access to our services.
2. Products and Services
Moon Oni sells anime-inspired streetwear, including graphic tees, hoodies, shorts, accessories, and original Moon Oni designs.
Many of our products are produced or prepared after an order is submitted. Because of this:
- Production times may apply before shipping.
- Product availability may change without notice.
- Items in one order may be fulfilled or shipped separately.
- Minor variations may occur between products or production batches.
We make reasonable efforts to display product colors, graphics, materials, and details accurately. However, colors and appearance may vary because of screen settings, lighting, photography, fabric texture, and manufacturing differences.
We reserve the right to modify, discontinue, or limit the sale of any product without prior notice.
3. Product Sizing and Fit
Customers are responsible for reviewing the size chart and product description before placing an order.
Sizing, fit, and measurements may vary between products, including oversized shirts, heavyweight hoodies, and performance shorts.
Any sizing recommendations provided on the website are general guidance and do not guarantee a particular fit.
Please review our Return and Refund Policy before purchasing if you are uncertain about sizing.
4. Orders
Your submission of an order is an offer to purchase products from Moon Oni.
We reserve the right to accept, reject, limit, or cancel any order for reasons including:
- Product unavailability
- Pricing or product-description errors
- Suspected fraud
- Payment problems
- Shipping restrictions
- Violation of these Terms
- Orders appearing to be placed by unauthorized resellers
An order is not considered accepted until payment is successfully processed and an order confirmation is issued.
If we cancel an order after payment has been collected, we will issue a refund for the canceled portion of the order.
5. Order Changes and Cancellations
Contact us as soon as possible if you need to request an address change, product change, or cancellation.
Because products may enter production shortly after an order is placed, changes and cancellations are not guaranteed.
Once production, fulfillment, or shipment has begun, we may be unable to modify or cancel the order.
Customers are responsible for reviewing all order details before completing checkout.
6. Prices and Payments
All prices displayed on the website are listed in the currency selected or shown at checkout.
Prices may change at any time without notice.
You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.
Available payment methods are displayed during checkout and may include major credit cards, Shop Pay, Apple Pay, Google Pay, PayPal, and other supported payment providers.
Payments are processed through Shopify and authorized third-party payment providers. Moon Oni does not directly store complete payment-card details.
7. Discounts and Promotions
Discounts, promotional codes, email-signup offers, free-shipping offers, and other promotions are subject to their individual terms.
Unless otherwise stated:
- Discounts cannot be exchanged for cash.
- Codes may be limited to one use per customer.
- Codes may not be combined.
- Promotions may exclude certain products.
- Promotions may be changed, suspended, or canceled at any time.
- Discounts must be entered and successfully applied before checkout is completed.
Moon Oni is not required to apply a discount after an order has already been submitted.
Our current free-shipping threshold or welcome discount may change at any time. The terms displayed at checkout control the transaction.
8. Shipping and Delivery
Shipping costs, available methods, and estimated delivery dates are shown at checkout.
Delivery estimates are not guaranteed. Delays may occur because of:
- Production or fulfillment delays
- Carrier disruptions
- Weather
- Customs processing
- Holidays
- Incorrect addresses
- High order volume
- Circumstances outside our reasonable control
Some orders may arrive in multiple shipments.
Customers are responsible for entering an accurate and complete delivery address. Moon Oni is not responsible for delivery problems caused by incorrect or incomplete information submitted by the customer.
Please review our Shipping and Delivery Policy for more information.
Online sellers should accurately disclose expected delivery timing and follow applicable shipping rules; if an order cannot be shipped as represented, refund and delay-notification obligations may apply.
9. International Orders
International orders may be subject to duties, taxes, customs charges, brokerage fees, or import restrictions.
Unless collected at checkout, these charges are the customer’s responsibility.
Moon Oni does not control customs authorities and is not responsible for customs delays, rejected imports, or additional government charges.
Customers are responsible for ensuring that products ordered from our website may legally be imported into their destination country.
10. Returns, Refunds, and Damaged Items
Returns, refunds, replacements, and exchanges are governed by our Return and Refund Policy.
Because many Moon Oni products are produced after an order is placed, not every product or reason for return may be eligible.
If an item arrives damaged, defective, or materially different from what was ordered, contact us promptly and provide:
- Your order number
- A description of the problem
- Clear photos of the item
- Photos of the packaging or shipping label when requested
Our Return and Refund Policy is incorporated into these Terms by reference. Shopify requires merchants to maintain an accurate, public-facing refund policy.
11. Lost, Stolen, or Delivered Packages
Once an order is transferred to the carrier, delivery is subject to the carrier’s operations.
If tracking indicates that a package was delivered but you cannot locate it, you should:
- Check the delivery area.
- Ask household members, neighbors, or building staff.
- Contact the carrier.
- Contact Moon Oni with your order number and tracking details.
We will review the situation, but we do not guarantee replacement or reimbursement for packages confirmed as delivered to the address provided at checkout.
Nothing in this section limits any rights available to you under applicable consumer law.
12. Accuracy of Website Information
We try to keep product descriptions, pricing, availability, promotions, and website information accurate.
However, the website may occasionally contain typographical errors, inaccuracies, or omissions.
We reserve the right to correct errors, update information, or cancel affected orders at any time, including after an order has been submitted.
If a material pricing error affects your order, we may contact you for confirmation or cancel and refund the order.
13. Intellectual Property
All content displayed on MoonOni.com, including the Moon Oni name, logo, original graphics, text, photographs, videos, product designs, layout, branding elements, and other materials, is owned by or licensed to Moon Oni unless otherwise stated.
You may not copy, reproduce, modify, sell, distribute, publish, display, or commercially exploit our content without prior written permission.
Purchasing a product does not transfer ownership of the artwork, branding, intellectual property, or design rights connected to that product.
Moon Oni respects valid intellectual-property rights and expects users and merchants to do the same. Shopify may remove content or products following valid infringement complaints.
14. User Content, Reviews, and Social Media
If you submit reviews, photos, videos, testimonials, social-media posts, suggestions, or other content to Moon Oni, you confirm that:
- You own or control the necessary rights to the content.
- The content does not violate another person’s rights.
- The content is not unlawful, misleading, defamatory, abusive, or malicious.
Unless otherwise agreed in writing, you grant Moon Oni a non-exclusive, worldwide, royalty-free license to use, reproduce, display, edit, publish, and share that content for marketing, social media, website, and promotional purposes.
Tagging Moon Oni does not automatically guarantee that your content will be reposted.
Contact us if you want us to stop using content that you previously submitted. We will review reasonable requests, although removal from previously distributed materials may not always be possible.
15. Prohibited Uses
You may not use this website or its content to:
- Violate any applicable law
- Infringe intellectual-property rights
- Submit false or misleading information
- Harass, abuse, threaten, or discriminate against others
- Upload malicious software
- Attempt to gain unauthorized access to the website
- Collect personal information without authorization
- Interfere with website security or operation
- Make fraudulent purchases or payment disputes
- Scrape, copy, or commercially exploit website content
- Resell products in a misleading or unauthorized manner
We may terminate access or cancel orders when prohibited use is suspected.
16. Third-Party Services and Links
Our website may use or link to services operated by Shopify, payment processors, shipping carriers, analytics providers, advertising platforms, social networks, fulfillment partners, and other third parties.
We are not responsible for the content, availability, security, accuracy, policies, or practices of third-party websites and services.
Your use of third-party services may be governed by separate terms and privacy policies.
17. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
Depending on your location, you may also have rights through our Your Privacy Choices page.
Moon Oni is responsible for configuring its store and services in accordance with applicable privacy and data-protection requirements.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the website, products, and services are provided on an “as available” and “as is” basis.
We do not guarantee that:
- The website will always be uninterrupted or error-free.
- Every product will always be available.
- Delivery estimates will always be met.
- Website information will always be free from minor errors.
- The website will be compatible with every device or browser.
Some jurisdictions do not permit certain warranty exclusions, so parts of this section may not apply to you.
Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.
19. Limitation of Liability
To the fullest extent permitted by applicable law, Moon Oni and its owners, employees, contractors, suppliers, fulfillment providers, service providers, and affiliates will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the website, products, or services.
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by law.
Nothing in these Terms limits liability that cannot lawfully be limited, including rights arising under applicable consumer-protection laws.
20. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Moon Oni and its affiliates, employees, contractors, service providers, and partners from claims, damages, liabilities, and reasonable expenses arising from:
- Your breach of these Terms
- Your misuse of the website
- Your violation of applicable law
- Your infringement of another person’s rights
21. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will remain effective.
The unenforceable provision will be limited or modified only to the extent necessary to make it enforceable where permitted.
22. Waiver
Our failure to enforce any part of these Terms does not waive our right to enforce that or another provision later.
23. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other posted policies, form the entire agreement between you and Moon Oni concerning your use of the website and services.
24. Changes to These Terms
We may update these Terms from time to time.
Any updated version will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.
25. Governing Law
These Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.
This section does not remove or limit any mandatory consumer rights available to customers under the laws of their place of residence.
Before using this clause, confirm whether Moon Oni is legally operated by you personally or through a registered company, and have a Florida attorney verify the wording.
26. Contact Information
Questions about these Terms may be submitted through our Contact Us page.
Store: Moon Oni
Website: MoonOni.com
Business location: Florida, United States
Email: support@moononi.com
Effective date: June 1st, 2026