Effective date: June 1st, 2026
This Privacy Policy explains how Moon Oni (“Moon Oni,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit MoonOni.com, purchase our products, communicate with us, subscribe to marketing, or otherwise use our website and services.
By using our website, you acknowledge the practices described in this Privacy Policy.
Our online store is hosted by Shopify. Shopify provides the e-commerce platform that enables us to operate our website, process orders, and provide our services. Shopify may process personal information when visitors browse our store or complete purchases.
1. Personal Information We Collect
Depending on how you interact with Moon Oni, we may collect the following categories of personal information.
Information you provide directly
This may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Product selections, sizes, and preferences
- Account information
- Customer-support messages
- Reviews, photographs, or other content you submit
- Marketing preferences
- Information submitted through forms, surveys, promotions, or collaborations
Payment information
Payments are processed through Shopify and supported third-party payment providers.
Moon Oni does not directly receive or store your complete payment-card number. Payment providers may collect card details, billing information, authentication information, and transaction data to process and protect your payment.
Information collected automatically
When you visit our website, we and our service providers may automatically collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Products viewed
- Cart and checkout activity
- Date and time of visits
- Approximate location
- Cookie identifiers
- Advertising and analytics identifiers
- Interactions with emails or advertisements
Websites commonly collect information both directly through forms and orders and indirectly through technologies such as cookies and similar tracking tools.
Information from third parties
We may receive information from third parties, including:
- Shopify
- Payment processors
- Tapstitch and other fulfillment providers
- Shipping carriers
- Fraud-prevention providers
- Analytics providers
- Advertising and social-media platforms
- Email-marketing services
- Apps connected to our Shopify store
- Business or collaboration partners
2. How We Use Personal Information
We may use personal information to:
- Process and fulfill orders
- Collect payment
- Produce and ship products
- Provide tracking and delivery updates
- Create and manage customer accounts
- Respond to questions and support requests
- Handle returns, refunds, replacements, and disputes
- Verify transactions and prevent fraud
- Improve our website, products, and customer experience
- Personalize website content and product recommendations
- Measure website performance and customer engagement
- Send marketing emails when you have subscribed or otherwise consented
- Provide discounts and promotional offers
- Display and measure advertising
- Maintain the security and operation of our website
- Comply with legal, tax, accounting, and regulatory obligations
- Enforce our Terms of Service and other policies
- Protect Moon Oni, our customers, and other parties
We aim to collect only information that is reasonably necessary for operating and improving our business. The FTC recommends that businesses understand what information they hold, retain only what is needed, protect it appropriately, and dispose of it securely.
3. How We Disclose Personal Information
We may disclose personal information to companies that help us operate Moon Oni, including:
Shopify
Shopify hosts our store and processes information needed to provide e-commerce, checkout, account, analytics, fraud-prevention, marketing, and related services.
Depending on the Shopify features enabled on our store, Shopify may use information from your interactions with Moon Oni and other merchants to provide and improve its services.
Fulfillment providers
We may share order details with Tapstitch or another production and fulfillment provider so that products can be manufactured, packaged, and shipped.
This information may include:
- Customer name
- Shipping address
- Telephone number
- Email address
- Product and order details
- Shipping method
Payment providers
Payment processors receive the information necessary to authorize payments, identify fraud, handle refunds, and resolve payment disputes.
Shipping carriers
Shipping carriers receive delivery details necessary to transport orders, provide tracking, and complete delivery.
Service providers
We may disclose information to companies that provide:
- Website hosting
- Email marketing
- Customer support
- Analytics
- Advertising
- Fraud prevention
- Information technology
- Cloud storage
- Accounting
- Legal services
- Order tracking
- Reviews and loyalty programs
These providers may process personal information only as necessary to perform their services, subject to their agreements and legal obligations.
Legal and safety disclosures
We may disclose personal information when reasonably necessary to:
- Comply with a law, regulation, subpoena, court order, or government request
- Respond to fraud, security incidents, or suspected illegal activity
- Enforce our agreements and policies
- Protect the rights, property, and safety of Moon Oni, customers, service providers, or others
- Establish, exercise, or defend legal claims
Business transactions
If Moon Oni is involved in a merger, sale, financing, reorganization, acquisition, bankruptcy, or transfer of business assets, personal information may be disclosed or transferred as part of that transaction.
4. Advertising, Sale, Sharing, and Targeted Advertising
We may work with advertising, analytics, and social-media partners to understand website activity, measure advertising performance, and show advertisements that may be relevant to visitors.
Depending on the laws that apply where you live, disclosing certain identifiers or browsing activity to advertising partners may be considered:
- A “sale” of personal information
- “Sharing” personal information
- Processing for targeted or cross-context behavioral advertising
Moon Oni does not sell personal information for money. However, some advertising-related disclosures may be legally classified as a sale or sharing even when no money is exchanged.
Where required, you may opt out through our Your Privacy Choices page or through supported browser-based privacy signals.
Shopify allows merchants to configure cookie banners, privacy-policy settings, and data-sale opt-out options by country or region.
5. Cookies and Similar Technologies
MoonOni.com and our service providers may use:
- Cookies
- Pixels
- Tags
- Software development tools
- Local storage
- Similar tracking technologies
These technologies may be used to:
- Keep the website operating
- Remember your preferences
- Maintain your cart
- Support account and checkout functions
- Prevent fraud
- Understand website traffic
- Measure performance
- Personalize content
- Deliver and measure advertising
Some cookies are necessary for the website to function. Other cookies may be used for analytics, personalization, or marketing.
Where required by law, we will request consent before using non-essential cookies.
You can manage certain cookie preferences through our cookie banner, browser settings, and Your Privacy Choices page. Blocking cookies may affect some website features.
6. Email Marketing
When you subscribe to the Moon Oni email list, we may send you:
- Welcome discounts
- Product launches
- New-drop announcements
- Promotional offers
- Restock notices
- Brand updates
- Abandoned-cart reminders, where permitted
You may unsubscribe at any time by selecting the unsubscribe link included in a marketing email.
Unsubscribing from marketing does not prevent us from sending transactional messages related to purchases, shipping, account security, or customer support.
7. How We Fulfill Orders
Moon Oni uses third-party print-on-demand and fulfillment providers, including Tapstitch.
To fulfill an order, your personal information may be transferred to and processed by fulfillment facilities, service providers, and shipping carriers located in the United States or other countries.
Products from one order may be produced or shipped from different facilities. Only the information reasonably necessary to produce, ship, track, and support your order is provided.
8. International Data Transfers
Moon Oni, Shopify, Tapstitch, and other service providers may process personal information in countries outside your place of residence.
The privacy laws in those countries may differ from the laws where you live.
Where required, we and our providers rely on appropriate legal mechanisms and safeguards for international transfers.
9. Data Retention
We retain personal information for as long as reasonably necessary to:
- Provide products and services
- Complete and document transactions
- Maintain customer accounts
- Provide support
- Prevent fraud
- Resolve disputes
- Enforce agreements
- Comply with tax, accounting, legal, and regulatory requirements
The retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to legal and technical limitations.
10. Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.
However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security.
You are responsible for protecting your account credentials and notifying us if you suspect unauthorized access to your account.
The FTC advises businesses to provide security appropriate to the nature and sensitivity of the information they maintain and to honor the privacy and security promises they make.
11. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion
- Request a portable copy
- Restrict or object to certain processing
- Withdraw consent
- Opt out of targeted advertising
- Opt out of the sale or sharing of personal information
- Appeal certain decisions
- Receive equal service without unlawful discrimination for exercising privacy rights
These rights are not absolute and may be subject to legal exceptions.
To submit a privacy request, use our Contact Us page and state that your message concerns a privacy request.
We may need to verify your identity before completing a request. Authorized agents may be required to provide proof that they have permission to act for you.
Shopify provides tools for merchants to process customer requests, but Moon Oni remains responsible for responding in accordance with the laws that apply to the business.
12. Your Privacy Choices
Visitors in certain jurisdictions may use the Your Privacy Choices page to opt out of eligible sale, sharing, or targeted-advertising activity.
You may need to repeat your selection if you:
- Clear cookies
- Change browsers
- Use another device
- Use private browsing
Where required, we may also recognize supported browser-based opt-out preference signals, such as Global Privacy Control.
13. Children’s Privacy
Moon Oni is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe that a child has provided personal information to us, contact us so that we can review and delete the information when required.
Businesses covered by the Children’s Online Privacy Protection Act have additional obligations before collecting personal information from children under 13.
14. Third-Party Websites
Our website may contain links to third-party websites, social networks, payment providers, or services.
Moon Oni is not responsible for the privacy, security, content, or practices of third parties.
Review the privacy policy of any external service before submitting personal information.
15. User-Generated Content
If you submit or publicly share reviews, images, videos, comments, or social-media posts related to Moon Oni, that information may be visible to other people.
Avoid including sensitive personal information in public content.
Our use of submitted content is also governed by our Terms of Service and any permissions you provide.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes to our business
- New products or services
- New apps or service providers
- Changes to data practices
- Legal or regulatory developments
The updated version will be posted on this page with a revised effective date.
Material changes may be communicated through the website or by another appropriate method when required.
17. Contact Us
Questions or requests regarding this Privacy Policy may be submitted through our Contact Us page.
Store: Moon Oni
Website: MoonOni.com
Business location: Florida, United States
Privacy contact: Use the contact form at MoonOni.com/pages/contact